Blackpool Community Radio Privacy Policy
At Blackpool Community Radio, we are committed to safeguarding your privacy and ensuring that your personal data is protected. This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with our radio station, whether as a listener, volunteer, contributor, or visitor to our website.
- Information We Collect
We may collect the following types of personal data:
- Contact Information: Name, email address, phone number, and any other details provided when you contact us or subscribe to our newsletter.
- Listener Data: Information about how you listen to our broadcasts (e.g., via website, app, or other platforms) and any related preferences.
- Volunteer/Contributor Information: If you volunteer or contribute to the station, we may collect additional information such as your role, availability, and any relevant experience.
- Payment Details: If you make a donation or purchase, we collect your payment information, which is processed securely by third-party payment providers.
- Cookies and Usage Data: We use cookies and similar technologies to improve your experience on our website and analyse website traffic.
- How We Use Your Information
We use your information for the following purposes:
- Communication: To send updates about the station, events, and relevant programming. We may also use your contact information to respond to inquiries or feedback.
- Broadcasting: To improve the content we provide and personalise your experience as a listener or contributor.
- Volunteering/Contributing: To manage and coordinate volunteer or contributor roles, including scheduling and communication.
- Marketing: To send you promotional materials, newsletters, or information about fundraising campaigns or upcoming events, but only if you have opted in to receive such communications.
- Legal and Administrative Purposes: To comply with legal obligations, resolve disputes, and enforce our policies.
- How We Share Your Information
We respect your privacy and do not sell or rent your personal information. However, we may share your data in the following circumstances:
- Third-Party Service Providers: We may share your data with trusted partners who assist with operations like payment processing, email marketing, and website analytics.
- Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to subpoenas, court orders, or requests from law enforcement authorities.
- Data Security
We take reasonable measures to protect your personal data from unauthorised access, alteration, or destruction. However, please note that no method of transmission over the internet is 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.
- Your Rights
You have certain rights regarding your personal data, including:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You may ask us to correct or update any information that is inaccurate.
- Deletion: You may request the deletion of your personal data, subject to certain conditions (e.g., legal or contractual obligations).
- Opt-Out: You may withdraw your consent to receive marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
- Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. Cookies help us understand how you interact with our site, personalise content, and improve our services. You can manage your cookie preferences through your browser settings.
- Third-Party Websites
Our website may contain links to third-party websites, such as social media platforms or external resources. We are not responsible for the privacy practices or content of these third-party sites, so we encourage you to review their privacy policies before submitting any personal information.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on our website, and the revised policy will be effective immediately upon posting.